All FAQ
What is the difference between blown glass and hand blown glass?
Blown glass and hand blown glass refer to two different methods of creating glassware.
Blown glass is a term that generally encompasses any glassware that has been formed by blowing air into molten glass. This process is often done using a blowpipe or a similar tool. Blown glass can be made in large quantities using machines, and the end result tends to have a uniform shape and consistency.
How do you identify hand blown glassware?
Identifying hand blown glassware can be a bit challenging, especially if it has been made to mimic blown glass using molds or other techniques. However, there are a few signs to look for. Hand blown glass often has small imperfections or irregularities such as slight asymmetry, tool marks, or tiny air bubbles. These imperfections are considered part of the charm and authenticity of hand blown glass.
Hand blown glass is often more expensive compared to blown glass made by machines for several reasons. Firstly, the production process is time-consuming and requires a high level of skill. Each piece is made individually, resulting in a limited production capacity. Additionally, the craftsmanship, attention to detail, and artistic value of hand blown glass contribute to its higher price.
Should hand blown glass have bubbles?
Hand blown glass can indeed have bubbles, and they are often considered a desirable characteristic. These bubbles occur naturally during the blowing process and are seen as a sign of authenticity. They can add beauty and uniqueness to the glassware.
Can hand blown glass go in the dishwasher?
Hand blown glass can indeed have bubbles, and they are often considered a desirable characteristic. These bubbles occur naturally during the blowing process and are seen as a sign of authenticity. They can add beauty and uniqueness to the glassware.
About Art Glass Haven
How do I purchase products from Art Glass Haven?
To purchase products from Art Glass Haven, simply browse our online store and add the items you wish to purchase to your cart. Once you have finished shopping, proceed to the checkout page where you can enter your shipping and payment information. After completing your purchase, you will receive a confirmation email with your order details.
What types of glassware does Art Glass Haven sell?
Art Glass Haven specializes in selling exquisite handmade glass gifts and ornaments. Our collection includes a variety of unique and beautiful glassware, such as ornaments, vases, figurines, and more. Each piece is carefully crafted by skilled artisans, ensuring exceptional quality and craftsmanship.
How can I contact Art Glass Haven for further assistance?
If you have any further questions or need assistance, please feel free to contact us at info@artglasshaven.com. Our dedicated customer support team will be happy to help you with any inquiries or concerns you may have.
Shipping
How long does shipping take?
Shipping times may vary depending on your location and the specific product you have ordered. Generally, we strive to process and ship orders within 1-3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that international orders may take longer to arrive due to customs clearance procedures.
What if my glassware arrives damaged?
If your glassware arrives damaged, please contact us immediately. We understand the importance of receiving your items in perfect condition and will work with you to resolve the issue. Please provide us with photos of the damaged item and packaging, as well as a description of the damage. We will assess the situation and offer a suitable solution, which may include a replacement or refund.
Returns & Exchanges
Can I return or exchange my glassware?
We have a 15-day return policy for eligible items. If you are not satisfied with your purchase, you may request a return within 15 days of receiving the item. To be eligible for a return, the item must be in the same condition as when you received it, unused, and in its original packaging. Please note that personalized or custom-made items cannot be returned.
How do I initiate a return?
To initiate a return, please contact us at info@artglasshaven.com within 15 days of receiving your item. Our customer support team will guide you through the return process and provide you with a return shipping label, if applicable. Please ensure that the item is securely packaged and include the original receipt or proof of purchase.
How long does it take to receive a refund?
Once we have received and inspected your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified. If you wish to add items to your order, you may place a new order and contact us to request combined shipping, if applicable.
Hand blown glass is often more expensive compared to blown glass made by machines for several reasons. Firstly, the production process is time-consuming and requires a high level of skill. Each piece is made individually, resulting in a limited production capacity. Additionally, the craftsmanship, attention to detail, and artistic value of hand blown glass contribute to its higher price.
Should hand blown glass have bubbles?
Hand blown glass can indeed have bubbles, and they are often considered a desirable characteristic. These bubbles occur naturally during the blowing process and are seen as a sign of authenticity. They can add beauty and uniqueness to the glassware.
Can hand blown glass go in the dishwasher?
Hand blown glass can indeed have bubbles, and they are often considered a desirable characteristic. These bubbles occur naturally during the blowing process and are seen as a sign of authenticity. They can add beauty and uniqueness to the glassware.
About Art Glass Haven
How do I purchase products from Art Glass Haven?
To purchase products from Art Glass Haven, simply browse our online store and add the items you wish to purchase to your cart. Once you have finished shopping, proceed to the checkout page where you can enter your shipping and payment information. After completing your purchase, you will receive a confirmation email with your order details.
What types of glassware does Art Glass Haven sell?
Art Glass Haven specializes in selling exquisite handmade glass gifts and ornaments. Our collection includes a variety of unique and beautiful glassware, such as ornaments, vases, figurines, and more. Each piece is carefully crafted by skilled artisans, ensuring exceptional quality and craftsmanship.
How can I contact Art Glass Haven for further assistance?
If you have any further questions or need assistance, please feel free to contact us at info@artglasshaven.com. Our dedicated customer support team will be happy to help you with any inquiries or concerns you may have.
Shipping
How long does shipping take?
Shipping times may vary depending on your location and the specific product you have ordered. Generally, we strive to process and ship orders within 1-3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that international orders may take longer to arrive due to customs clearance procedures.
What if my glassware arrives damaged?
If your glassware arrives damaged, please contact us immediately. We understand the importance of receiving your items in perfect condition and will work with you to resolve the issue. Please provide us with photos of the damaged item and packaging, as well as a description of the damage. We will assess the situation and offer a suitable solution, which may include a replacement or refund.
Returns & Exchanges
Can I return or exchange my glassware?
We have a 15-day return policy for eligible items. If you are not satisfied with your purchase, you may request a return within 15 days of receiving the item. To be eligible for a return, the item must be in the same condition as when you received it, unused, and in its original packaging. Please note that personalized or custom-made items cannot be returned.
How do I initiate a return?
To initiate a return, please contact us at info@artglasshaven.com within 15 days of receiving your item. Our customer support team will guide you through the return process and provide you with a return shipping label, if applicable. Please ensure that the item is securely packaged and include the original receipt or proof of purchase.
How long does it take to receive a refund?
Once we have received and inspected your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified. If you wish to add items to your order, you may place a new order and contact us to request combined shipping, if applicable.